Last updated: January 28, 2025

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the website https://shayavsolutions.com/ (the “Service”) operated by Shay Audio Video Solutions (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

1. Use of Service

The content on our website is for general information and use only. It is subject to change without notice. We do not provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose.

2. Products and Services

Product and service information displayed on our website is for informational purposes only. Prices and availability are not listed on the website and must be obtained through direct contact with Shay Audio Video Solutions. We reserve the right to modify or discontinue any product or service without notice at any time.

3. Service Terms

When engaging our services:

  • You warrant that you are legally capable of entering into binding contracts
  • You warrant that all information you provide is true, accurate, current, and complete
  • We reserve the right to refuse service to anyone for any reason at any time

4. Installation and Service Appointments

For installation and service appointments:

  • We require a minimum of 24 hours notice for any cancellation or rescheduling
  • We reserve the right to charge a cancellation fee for appointments cancelled with less than 24 hours notice
  • Access to the installation area must be clear and safe for our technicians
  • Customer is responsible for obtaining any necessary permits or permissions required for installation

5. Warranties and Service Guarantees

  • Product warranties are limited to manufacturer warranties unless otherwise specified
  • Installation services warranty terms will be provided in your service agreement
  • Specific warranty and guarantee terms are provided at the time of service
  • Custom installations and special orders may have specific terms that will be detailed in your service agreement

6. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Shay Audio Video Solutions and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

7. Links To Other Web Sites

Our Service may contain links to third-party websites or services that are not owned or controlled by Shay Audio Video Solutions. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

8. Limitation of Liability

In no event shall Shay Audio Video Solutions, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Service
  • Any conduct or content of any third party on the Service
  • Any content obtained from the Service
  • Unauthorized access, use, or alteration of your transmissions or content

9. Indemnification

You agree to defend, indemnify, and hold harmless Shay Audio Video Solutions and its employees, contractors, agents, officers, and directors from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from your use of and access to the Service.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

11. Contact Us

If you have any questions about these Terms, please contact us through:

For the most up-to-date contact information and fastest response, we recommend using our contact form on our website.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of Texas, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.